In case it is necessary to re-install Xray Cloud, it is possible to quickly do it without loosing any data, unsubscribe or uninstall Xray.
It is necessary however to enable the development mode active to have the upload option available, it may be turned off after the upload.
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Steps to Re-install the Xray
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- Go to Settings - Apps:
 Image Added- Enable the developer mode, by choosing the "Jira settings":
 Image Removed- Then choose Apps Xray and Manage AppsHealth Check:
 Image Removed- Choose settings and enable the development mode:
 Image Removed- And finally re-install Xray by uploading the App from URL: https://xray.cloud.xpand-it.com
 Image Removed Image Added
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Known Causes
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- Xray health check has detected errors: Xray issue type (Pre-condition, Test, Test Set, etc.) delete of missing from project
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